Privacy Policy

This policy explains how nohosting.co.uk ("we", "us", "our") collects, uses, and protects your information when you visit our website or use our services. We're based in Norfolk, UK, and comply with UK GDPR and the Data Protection Act 2018.

Who we are

nohosting.co.uk is a UK-based website design service. If you have any questions about this policy or how we handle your data, contact us at hello@nohosting.co.uk.

Information we collect

When you use our order form or contact us, we may collect:

• Your name, email address, and phone number
• Details of your existing website and business, provided so we can build your new site
• Any images or content you send us for use on your website
• Payment information, processed securely by Stripe — we do not store your card details ourselves
• Basic technical information such as IP address and browser type, collected automatically for analytics and security

How we use your information

We use the information you provide to:

• Design, build, and deliver your website
• Communicate with you about your order or enquiry
• Process payment via Stripe
• Send confirmation and delivery emails relating to your order
• Improve our website and services

We do not sell your personal information, and we do not use it for AI-based services or automated decision-making.

How we share your information

We don't disclose your information to business affiliates or partners. We only share data with the third-party services needed to run our business, including:

• Stripe — to process payment securely
• Cloudflare — to host and deliver our website and yours
• Email delivery providers — to send order confirmations and updates

These providers only receive the information necessary to perform their function and are bound by their own data protection obligations.

Cookies

Our website may use essential cookies required for the site to function, and analytics cookies to help us understand how visitors use the site. You can control or disable cookies through your browser settings at any time.

Data retention

We keep the personal information you provide for as long as necessary to fulfil your order and meet our legal and tax obligations — typically up to 2 years from your last interaction with us, after which it is securely deleted.

Your rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to or restrict how we use your information
• Request a copy of your data in a portable format

To exercise any of these rights, email hello@nohosting.co.uk. If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO).

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. In the unlikely event of a data breach affecting your information, we will notify you and the ICO as required by law.

Children's privacy

Our services are intended for business use and are not directed at children. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this privacy policy, please email hello@nohosting.co.uk.